Contact us

Experts Online connects you with real experts in various fields. Our professionals are available 24/7 to provide reliable solutions to your everyday problems.

Customer Help

If you have any questions about payments or service, feel free to contact us:

Via phone:

or

Submit a ticket

Fill out the form to get help by email. Please use your registered email. Our support team will reply within 1 hour.

FAQ

What is the process of canceling my subscription?

We are sorry you want to cancel your subscription. If you no longer need our service, go to the My Account page, select the Payment & subscription section, and click the Cancel button. In addition, it is possible to cancel your subscription by sending an email to legal@expertsonline.com or by calling .

Was it useful?

I am not satisfied with the service I received. What should I do?

We strive to provide the best service possible, but there’s always room for improvement. If you have any suggestions or concerns, please reach out to our Customer Support team at legal@expertsonline.com. We’ll take your feedback into account as we continue working to deliver a better experience.

Was it useful?

What does my subscription include?

Your subscription gives you full access to verified professionals — including computer specialists, electronics experts, appliance technicians, and more. You can ask unlimited questions, get prompt answers 24/7, and solve multiple issues with just one service.

Was it useful?

I don’t recognize your company on my credit card statement. Who are you?

Experts Online is an online platform where people can get personalized online consultations from computer experts, appliance technicians, and other specialists. On Experts Online, you can quickly get the help you need at any time of the day or night. If you still have questions regarding your payment, contact our Customer Support team at or send an email to legal@expertsonline.com.

Was it useful?

How do you apply the charges?

When you sign up for Experts Online, you're getting a monthly subscription to a service that lets you get unlimited expert consultations 24/7. You'll pay a monthly fee and a one-time join fee to use our service. Both fees are charged at the sign-up stage, with the monthly fee recurring until you decide to cancel your subscription. You can cancel at any time before the next billing date to avoid further charges.

Was it useful?

Need more information?

We have gathered the most popular questions from our users. Choose your category and get the answer you need.

Have an urgent question?

For a faster reply, go directly to the chat.

envelops

Our postal address:

NameLemandale Limited

Address5-9 Main Street, GX1 11AA, Gibraltar

Emaillegal@expertsonline.com